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One Big Tech Mistake — How a Single Update Showed Our Weakness

Giles Lindsay
4 min readJul 29, 2024
Abstract sphere explosion
Abstract sphere explosion

Introduction

Recently, a very large tech failure showed us the fragility of our computer-connected world. On a normal Friday in July, a company called CrowdStrike made a mistake. This mistake had implications on a global scale. They sent out a bad update that caused huge problems worldwide. Even big companies like Microsoft were affected. This event showed us how much we depend on a few important tech companies. One small error can cause big problems, showing how little control we have when systems fail.

The Problem Gets Bigger

As if the update problem wasn’t bad enough, fraudsters exploited it. They created fake websites claiming that they could fix the problems. Experts warned that these sites could make things worse for people’s computers. The bad update affected about 8.5 million devices and caused problems for airports, hospitals, TV stations, and businesses. The update was meant to make computers safer against cyber attacks, but many showed a “blue screen of death,” and the computer stopped working.

Why Tech Leadership is Important

Tech companies need good leaders who are able to handle these problems. Here’s why:

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Giles Lindsay
Giles Lindsay

Written by Giles Lindsay

Follow me for expert insights and strategies on Agile, AI, ESG, Technology Leadership, Digital Transformation, Change Management and Business Agility.

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